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Welcome to the Employee Communication & Surveys website

Employee Communication & Surveys is a boutique Australian consultancy specialising in; audits and research; processes, systems and strategies; workshops for communication specialists; opinion surveys of all kinds [more]

About Rodney Gray

We are a "boutique" consultancy specialising in employee communication and employee surveys [more]

Finding the Right Direction

Internal communication is in a bad way. Communicators across the board complain that their expertise and contribution are not sufficently valued by top management. And employee opinion surveys commonly reveal low satisfaction scores with communication. [more]

Walking the Talk

Lots of HR and OD people are raving about Walking the Talk. It's the most detailed, practical and readable book I've come across on how to change organisational culture. [more]

 

Measuring Your Internal Communications | BTalk audio interview

Episode 423; 15 minutes 46. Interviewer Phil Dobbie says:  We all know that you should be keeping your employees informed, but is it really worth the effort of measuring how well it’s working? Can’t you just follow whatever is the best practice approach for disseminating information and it’s up to your staff whether they read it or not?

Perhaps there’s a bit more to it than that. Rodney Gray from Employee Communication & Surveys says the notion of just “sending out stuff” is not very effective. Done well internal communication should be driving productivity and increasing sales.

In that case it almost certainly is worth a bit of analysis, but what precisely, and how do you do it? Find out in today’s edition of BTalk.