Perth Skyline
The image above is of the Perth, Australia skyline.

Quick tips

Quick tips to improve communication within your organisation.

Internal Communication Guidelines
Some useful guidelines for managing internal communication in your organisation. The sort of thing which you might wish to have as a policy.

Quantitative or Qualitative Research?
It's sometimes amazing how things we in communication take for granted seem to trip up otherwise highly competent executives. Take quantitative and qualitative research for example.

A dozen tips for communicating with employees at a time of crisis

Communicating for Change - Notes
Some quotations from Communicating for Change - Connecting the Workplace with the Marketplace by Roger D'Aprix, Jossey-Bass, San Francisco, 1996

Conducting focus groups about internal communication

Guidelines for Restructuring
Guidelines for communication when restructuring.

It's not the supervisors, stupid
To communicate cost-effectively it helps to know who employees? prefer to interact with. There are various theories: some say the immediate supervisor is the preferred communicator, others say it all depends on the topic or issue. Who or what are we to believe?

Resources on Open-Book Management
I was asked by Strategic Communication Management magazine to put together a list of useful resources on Open Book Management.